Diagnostic & Repair Assessment

When your computer isn't working and you're not sure why, our Diagnostic & Repair Assessment is the first step toward a solution. This service covers the time and expertise required for a professional technician to thoroughly examine your system, pinpoint the exact cause of the problem, and provide you with a clear path forward. The fee for this service is applied toward the final cost of your repair, so you only pay for the diagnosis if you decide not to proceed with the fix.

What's Included in This Service:

• Full system examination to identify the root cause of the hardware or software issue.

• A detailed assessment report explaining the problem in clear, simple terms.

• A firm quote for the total cost and estimated time required to complete the repair.

• Professional advice on the best course of action for your specific issue.

Important Notes (What's NOT Included):

• This service does not include the actual repair of the computer or the cost of any replacement parts or software.

• The diagnostic fee is non-refundable if you choose not to proceed with the quoted repair.

• If multiple issues are found, the initial quote will be for the primary problem; additional issues will be discussed and quoted separately.

Why Choose Us? Guessing at a computer problem can be expensive, leading to the purchase of the wrong parts or even causing further damage. By paying for a professional diagnosis, you get a definitive answer and a clear, transparent quote, saving you time, money, and the frustration of a failed DIY attempt.